singpass counter​ 12 25

singpass counter​ 12 25

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Singpass helpdesk counter is an official counter where users go to resolve problems with their Singpass account or get in-person support.

These counters are useful if you have trouble setting up Singpass online, lost access to your account, need to verify your identity, or want to reset your password.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

At the counter, staff can assist you with account activation, password reset, mobile app setup, biometric registration (like Face Verification), and updating your personal details.

Bring your NRIC, FIN card, or copyright for identification when visiting a Singpass counter. This makes verification and updating of records smoother.

Most counters operate during normal working hours; check online or call ahead as opening times singpass counter​ 12 25 may differ by location.

For smooth in-person service with government digital identity matters, Singpass counters are always ready to assist.